CarCoverUSA - Custom Sunscreen does not fit
Once I received my sunscreen I installed per the instructions I received from the company. Once it was installed I realized that it did not fit as advertised.
When ordering from the company they sold me the product as custom fit, but it was no where near fitting correctly. As it sits in my windshield there is a 2 inch clearance on both sides of the sunscreen. The cut into the part that goes around the rear view mirror is also bigger than anticipated. It allows for a directed beam of light to cook my dash.
When I reached out to the company, I received the following response "These are made to be able to remove & install with ease. Its impossible for the same exact size in a non flexible shield to be installed between the dashboard & windshield allowing for the mirror cut out as well. They have to be made 1-2" smaller or else they would not install without bending & forcing them into place. This was not advertised anywhere on the website.
They also forgot part of my order. I paid for the storage bag for the sunscreen, but it was not sent. I took a screenshot of their website on 13 June, no where on there did it say the screen might not fit all the way. After filing a BBB complaint, they have now added it to the website.
Once added, they responded to the BBB complaint. I have attached my screenshot.
Reason of review: Bad quality.
Location: 700 N Valley St d, Anaheim, CA 92801, USA
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Best fitting & looking covers we ever had