CarCoverUSA
CarCoverUSA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarCoverUSA has 1.8 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Receiving product, Fit, Have seat covers.
Cons: Poor customer service, Awful no customer service stay away from this company, Very poor.Recent recommendations regarding this business are as follows: "Check if they have it in stock", "Beware", "Make sure all parts are in the package and they fit", "Yes, not your fault.", "Don’t use this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarCoverUSA has 1.8 star rating based on 72 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Receiving product, Fit, Have seat covers.
Cons: Poor customer service, Awful no customer service stay away from this company, Very poor.Recent recommendations regarding this business are as follows: "Check if they have it in stock", "Beware", "Make sure all parts are in the package and they fit", "Yes, not your fault.", "Don’t use this company".
Most users ask CarCoverUSA for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Incorrect order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Scam, paid for product I never received.
Company fixed the issue and I have been provided with full refund. After I filed a consumer complaint with federal Trade Commission, Florida Attorney General, BBB, and filed a dispute with our credit card company.
This Bully returned our funds. Beware, he manufactures Nothing, and 3320 Colonial Drive, Vero Beach, Florida is the address of the post office.
Federal Trade Commission law states that the payment must be returned within 7 business days.
- Scam
Preferred solution: Full refund
User's recommendation: Beware
Missing parts
Preferred solution: I would like my front seat covers asap
User's recommendation: Make sure all parts are in the package and they fit
Where is my order
User's recommendation: Check if they have it in stock
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tucson, ArizonaHaven't received my order
User's recommendation: Don't order from here
Problem with return on #RA315315
- Free shipping
- Return shipping fee
- Restocking fee
- Can not talk to anyone
Preferred solution: Full refund
User's recommendation: Don’t use this company
Missing items
User's recommendation: Yes, not your fault.
Where is my order? It was supposed to be at my house on October 18.
No product yet
- Great product
- No way to contact company
Preferred solution: Deliver product or service ordered
User's recommendation: Be cautious
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't received my order
- Scam
Preferred solution: Full refund
User's recommendation: Do not order from.them
Concerned about a order that's about 4 weeks old
- Hard to get
- Impossible
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied
Worst company Ive ever dealt with. My order was late, didnt fit, and the quality was poor.
I returned my item and they said I would get a confirmation for refund within 7 to 10 days. When I checked back after 2 weeks (4 total emails to them) they continued with awful customer service saying should be done soon and then completely stopped responding to me so I filed a claim with my bank and wrote a negative review on BBB. ONLY after they saw my review (which they completely denied my remarks and said I never contacted them) did they finally return my money but it wasnt even the correct amount! They owed me $71.99 and only refunded me $56.
Do not order from this company! Save your money!
- Poor customer service
Preferred solution: Full refund
User's recommendation: Do not order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aurora, IllinoisTerrible lying, dishonest., thieving company
I've hired an attorney for more than a dozen collection accounts falsely initiated by car cover usa.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received
- Have items i neeo
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t use this listed customer service… it is probably a scam!
Miss parts
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMistake on my order
Nothing has been developed yet, this is Taking to long, the wrong order is gonna ship by the time I'm done with this review or by the time I get a hold of someone
No updates
- Communication and return emails
Preferred solution: I would like to get my order corrected before it ships
About
CarCoverUSA, Inc. is a large provider of car and truck covers. The company was founded in January 2014. Its headquarters is based in Staten Island, New York, United States. CarCoverUSA offers a broad range of products under the following categories: Car Covers, Car Bras, Seat Covers, Dash Covers, and Sun Shades. There is also a large stock of accessories including covercraft spare tire covers, car cover bags, cargo area liners, covercraft snap ring cover tire savers, and ProNet tail gate nets. Available payment options are Visa, MasterCard, American Express, and Discover. Clients can also use PayPal service. CarCoverUSA accepts returns within 30 calendar days of delivery for a full refund. Shipping costs are covered by consumers.
CarCoverUSA is ranked 194 out of 1161 in Auto Parts and Accessories category
USA
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Car caver USA are Very Dirty. I'm working with the Florida Attorney General to get my payment back. By Federal law, they have 7 business days to return my money.